Refund policy

• Returns: Within 14 days of delivery, only if unworn, unused, and in original packaging.
• Earrings: Final sale for hygiene reasons.
• Customized/personalized items: Final sale.
• Sale/clearance items: Final sale.
• Damaged/wrong item: Customer must contact you within 3 days of delivery with photos, and you’ll replace/refund as appropriate.
• Cancellations: Allowed only before the order has been processed/shipped. Once it’s processed, no cancellation.
• Return shipping: Customer pays unless the item arrived damaged or you sent the wrong item.